DRINC Consulting ("DRINC," "we," "us") is committed to protecting the privacy of our Food & Beverage clients and website visitors. This Privacy Policy governs how we collect, use, disclose, and safeguard your information in connection with our consulting services and website. By engaging our services or visiting our site, you agree to this policy. Contact us at [Your Email] with questions.

1. Information We Collect

We collect only the information necessary to deliver our services, including:

Client Data: Business records (e.g., licensing documents, sales data, vendor contracts) you provide for regulatory compliance, operations, or supply chain services.

  • Contact Information: Name, email, phone, and company details submitted via forms, emails, or consultations.

  • Website Data: Anonymous usage data (e.g., IP address, pages visited) collected via cookies and analytics tools (e.g., Google Analytics) to optimize our site.

We do not collect sensitive personal data (e.g., health information) unless explicitly required for your project and agreed in writing.

2. How We Use Your Information

Your information is used solely to:

  • Provide consulting services, such as preparing licensing packages, forecasting demand, or optimizing supply chains.

  • Communicate project updates, respond to inquiries, or send service-related notices.

  • Analyze website performance to improve user experience, using anonymized data where possible.

  • Meet legal obligations, such as regulatory reporting for TTB or CA ABC compliance.

We do not use your data for marketing unless you opt in separately.

3. Disclosure of Your Information

We do not sell, rent, or share your personal information for commercial purposes. Disclosure occurs only:

  • To trusted service providers (e.g., cloud storage, analytics tools) bound by strict confidentiality agreements to support our services.

  • To regulatory bodies (e.g., TTB, CA ABC) as required for your project, with your consent.

  • If compelled by law, with efforts to notify you unless prohibited.

  • In anonymized form for industry reports or analytics, ensuring no identifiable data is shared.

4. Data Security

We employ industry-standard measures to protect your data, including:

  • Encryption for data transfers and storage (e.g., SSL/TLS).

  • Access controls and regular security audits.

  • Secure disposal of unneeded records.

Despite these efforts, no system is infallible. DRINC is not liable for unauthorized access or breaches beyond our reasonable control, including third-party failures, to the fullest extent permitted by law.

5. Your Rights (Including CCPA Compliance)

Under applicable laws, including California’s Consumer Privacy Act (CCPA), you may:

  • Request access to, correction of, or deletion of your personal information.

  • Opt out of marketing communications at any time.

  • Request details on data shared with third parties.

  • Contact us at [Your Email] or [Your Phone] to exercise these rights, with verification to ensure security.

We respond to requests within 45 days, as required by CCPA, and do not discriminate against clients exercising their rights.

6. Cookies and Tracking

Our website uses cookies to enhance functionality:

  • Essential Cookies: Enable core site functions (e.g., navigation).

  • Analytics Cookies: Track anonymized usage (e.g., page views) via tools like Google Analytics.

You can disable cookies via browser settings or our cookie consent popup, though this may limit site functionality. For details, email [Your Email].

7. Third-Party Links

Our website may link to external sites (e.g., TTB.gov). We are not responsible for their privacy practices or content. Review their policies before sharing data.

8. Limitation of Liability

To the fullest extent permitted by law, DRINC, its affiliates, and agents are not liable for any damages (direct, indirect, consequential, or otherwise) arising from data collection, use, or disclosure, including breaches caused by third parties, client-provided inaccuracies, or force majeure events (e.g., cyberattacks). Our liability is limited to the fees paid for the relevant service.

9. Changes to This Policy

We may update this policy to reflect legal or operational changes. Updates will be posted here with the effective date, and significant changes will be communicated via email or site notice.

Last Updated: April 16, 2025